ArkSlate Status
Live checks against the services the product runs on.
All systems operational
Every service answered its check within the last window.
Checked just now · re-checks every 30s
Components
Each row is a real request to that service, timed. Anything slower than 1.5 seconds is reported as degraded rather than healthy.
Database
Every read and write in the product
775 ms
Authentication
Signing in, sessions, and staff PINs
357 ms
File storage
Photos on a job, uploaded documents, logos
231 ms
Card payments
Taking a card, terminals, payouts
204 ms
Email delivery
Receipts, invoices, appointment reminders, password resets
224 ms
AI features
Daily snapshots, insights, and fraud signals
214 ms
Incident history
No incidents reported since August 23, 2026, the day this page began publishing live checks. We do not backdate a record we did not keep, so this history starts there rather than claiming a clean year.
How we report
This page checks each service directly rather than reading a dashboard, so it reflects what the product itself would experience right now. It does not measure your own internet connection, your card reader, or your printer — if everything here is green and something is still wrong for you, that is worth telling us, because it means the problem is somewhere this page cannot see.
Incidents that affect more than one customer are posted here with updates until they are resolved, and we write the cause down afterwards rather than quietly closing them.
Something broken? Contact support or email support@arkslate.com. For anything security-related, see our security page.